INFORMATION TECHNOLOGY
Service Desk
Morning queue opened. 14 tickets pending.
Morning queue opened. 14 tickets pending.
Finance
Shared drive seems slow. Is anyone looking at this?
Shared drive seems slow. Is anyone looking at this?
PROD-RACK-01
NETWORK MONITOR
gateway-01 .... ONLINE
dns-01 ........ ONLINE
dhcp-01 ....... ONLINE
vpn-02 ........ ONLINE
LATENCY: 18ms
PACKET LOSS: 0.2%
C:\IT\Support>
ping gateway
Reply from 10.0.0.1
Reply from 10.0.0.1
Reply from 10.0.0.1
C:\IT\Support>
Reply from 10.0.0.1
Reply from 10.0.0.1
Reply from 10.0.0.1
C:\IT\Support>
SERVICE DESK
INC-4821 Password reset
INC-4822 VPN failure
INC-4823 Printer offline
INC-4824 New hire setup
INC-4825 DNS issue
5 OPEN
INC-4821 Password reset
INC-4822 VPN failure
INC-4823 Printer offline
INC-4824 New hire setup
INC-4825 DNS issue
5 OPEN
PASSWORD RESET
ACCESS REQUEST
VPN ERROR
NETWORK: ONLINE •
VPN: ONLINE •
BACKUPS: COMPLETE •
USERS: COMPLAINING